HSBC Premier, the premium banking service from HSBC, has launched a new service for its customers at the Mumbai airport. The service, which is available till June 30, 2024, offers six complimentary airport assist services (four domestic and two international) at Terminal 2 of Mumbai’s Chhatrapati Shivaji Maharaj International Airport.
The airport assist service aims to provide a smooth and comfortable travel experience for HSBC Premier customers. It includes the following features and benefits:
At departure:
- Meet at the drop-off zone
- Baggage assistance until security and immigration check
- Escort to the Lounge
- Avail a buggy (subject to availability) and escort to the departure gate
On arrival:
- Receiving customers in the terminal with placard
- Baggage assistance at baggage claim area
- Escorting to parking area
- Loading baggage into the vehicle
To book the airport assistance service, HSBC Premier card holders can contact the global concierge desk at 1800 210 0291 (Toll Free) or 022 42320291 and select Option 2 on the IVR. It is advisable to book for the service at least 24 hours prior for domestic flights and 48 hours for international flights.
The new airport service is part of the HSBC Premier privileges and offers that cater to the travel and lifestyle needs of high net worth customers. HSBC Premier also offers a loaded metal credit card that comes with exclusive benefits such as complimentary Taj Epicure and EazyDiner membership, unlimited lounge access, reduced markup fee, reward points redemption and more.
HSBC Premier is a global banking service that provides personalised solutions for customers’ financial needs. It offers access to a dedicated relationship manager, global support, preferential rates, wealth management advice and more.
Some of the other benefits of HSBC Premier are:
- Global Money Transfers: Transfer money instantly between your HSBC accounts across the world with no transfer fees.
- Worldwide banking: Access your accounts worldwide with a single log on and enjoy fee-free cash withdrawals at HSBC ATMs.
- Liberalised Remittances Scheme: Send money abroad for various purposes such as education, investment, medical treatment etc. up to USD 250,000 per financial year.
- Global concierge services: Get assistance with travel, dining, gifts, events and more from a dedicated team of experts.
- Elderly Assist Program: Get wellness privileges and lifestyle assistance for the elderly such as digital health records, medical second opinion, cancer care and more.
- Global Travel & Medical Assistance: Get medical and legal referrals, emergency evacuation, repatriation and more when you travel overseas.
- Golfing experience: Get special offers such as complimentary games, real-time bookings and discounts at pro shops at select golf courses.
- Home&Away: Make use of the global repository of offers on dining, shopping, entertainment and more.
- BOGO movie ticket offer: Book on Friday using your HSBC Premier Mastercard Credit Card & enjoy movies screened on any weekday at PVR Cinemas.
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