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LIC: World’s Top Insurance Brand by Brand Finance

March 28, 2024 | by indiatoday360.com

The Life Insurance Corporation of India (LIC) continues its impressive run as the world’s strongest insurance brand based on brand strength, according to the recently published Brand Finance Insurance 100 2024 report. While LIC maintains a stable brand value of USD 9.8 billion, its Brand Strength Index (BSI) score of 88.3 is a true standout, translating to a prestigious AAA brand strength rating. This score, significantly exceeding the industry average, reflects the immense trust and positive perception LIC enjoys among its vast customer base, exceeding 300 million policyholders in India.

Dominant Presence, Divergent Strategies

The Brand Finance report offers a nuanced view of the global insurance landscape. While LIC reigns supreme in brand strength, Chinese insurers hold the upper hand in terms of brand value. Ping An retains its position as the world’s most valuable insurance brand, boasting a brand value of USD 33.6 billion, reflecting a 4% increase year-on-year. This dominance underscores the rapid growth of China’s insurance sector.

LIC, however, demonstrates a distinct strategic approach. While its brand value remains steady, LIC’s unwavering BSI score signifies its unwavering focus on customer loyalty and market leadership within the Indian insurance sector. This targeted strategy is further evidenced by LIC achieving the highest first-year premium collection in FY 2023, solidifying its position as the undisputed leader in the domestic market. Additionally, LIC’s recent employee wage revision of 17%, effective from August 2022, highlights its commitment to employee satisfaction, potentially leading to even stronger customer service.

Beyond the Horizon: A Global Insurance Powerhouse

LIC’s recognition as the world’s strongest insurance brand is a testament to its commitment that extends far beyond domestic dominance. The company prioritizes customer service, continuous product innovation, and robust financial stability, building a brand that resonates with a global audience. As the Indian economy continues its growth trajectory, LIC is well-positioned to leverage its brand strength and expand its reach further, not only domestically but also on the international stage. By capitalizing on its strong brand image and potentially increasing its brand value in future years, LIC has the potential to evolve into a true global powerhouse in the insurance industry.

Looking Ahead: A Dynamic Insurance Landscape

The Brand Finance report also highlights interesting developments among other insurers. NRMA Insurance from Australia, for instance, emerged as the world’s fastest-growing insurance brand, experiencing an impressive 82% rise in brand value to USD 1.3 billion. This indicates a potential shift in regional insurance power dynamics. Similarly, Germany’s Allianz secured the highest Sustainability Perceptions Value of USD 3.7 billion, showcasing its commitment to environmental, social, and governance (ESG) practices, a factor likely to hold increasing importance in the future of the insurance industry.

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